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Community Resources

The Healthify Community Resource Platform is essential in finding community organizations, social services, and government benefits. This is the core service that advanced and premium referral, assessment, and outcome tracking features rely on. Users can search, filter, and refer using this tool.

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Referral Tracking

The Healthify Referrral Tracking Platform is an advanced tool for care teams to refer patients in need of social services to community organizations. Users can verify completed referrals by communicating directly with partcipating community services. Referral information is stored on the patient dashboard.

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Custom Assessments

The Healthify assessment platform is the best way for care teams to quickly determine psychosocial risk levels. Healthify's assessment algorithm can automatically recommend services to address those needs. Multiple assessments can be hosted in Healthify to fit all your patient population's health needs.

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Determinants Analytics

Data is essential to seeing the important role social determinants play in patients' lives. The Healthify Analytics Platform allows users to see trends in community needs. Given this data, it's easy to see what the most common needs and service gaps are in any community. All Healthify platforms have access to dashboard analytics.

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Integrations

Healthify offers professional integration services to make for a seamless user experience. We use SAML for a Single Sign On and expose a number of APIs for more advanced integrations to help reduce the user fatigue associated with operating multiple software systems.

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Maintenance, Support, and Upgrades

Maintenance: Healthify provides continuous technical support for all its products. The Healthify community outreach team is responsible for keeping the Community Resource Platform up-to-date so accurate information on listed services is always returned in search results. As part of that process, Healthify uses a combination of high-tech and high-touch interventions to ensure resource listings are always accurate, including calling resources directly to verify information.

Support: In the application itself, users have a direct line of communication to the Healthify support team through the Intercom button on the bottom right-hand corner of the application. 

Upgrades: All users of Healthify software are always operating the lastest version of the product since Healthify operates on all modern web-browsers. When using Healthify, make sure you are using Chrome, Firefox, Internet Explorer 10, or Safari. 

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